GENERAL SALES CONDITIONS

Embalpack Levante SL owns the domain name embalpacklevante.com. The registered address is C/ Ribera Baixa, 12 – Pol. Ind. Favara 46614 Favara (Valencia) Spain and VAT number ESB97185649. Registered
in the Mercantile Registry of Valencia Volume 7107, Book 4410, Page 20, Section 8, Sheet V-81950, and Inscription 1.

1 – Delivery conditions

Orders placed before 12.00h the delivery time is 48/72h. Delivers will be sent from Monday to Friday, excluding holidays. Delivers to Baleares Islands, Canarias Islands, Ceuta and Melilla, please, contact us directly by telephone 961 76 92 02. If there is any delay caused for reasons outside the company’s control
, Embalpack Levante will inform the client about that and the client will not have the right to compensation.

2 – Returns

The maximum term to return the products is 5 days from receipt of the
order.
The customer has to notify any sales return to Embalpack Levante S.L. to this email: info@embalpacklevante.com. The product has to be returned complete, in perfect conditions and with its original packaging. In addition, an invoice copy or a delivery note copy is required.
The shipping cost of the product returned has to be paid by the client, except if the returning is due to a fault of EMBALPACK LEVANTE S.L.
The client has to notify to EMBALPACK LEVANTE SL and coordinate the collection of the goods returned.

3 – Prices policy

Prices included in these website does not include IVA, it will be added in the corresponding invoice due to our sales are exclusively directed to companies or professionals.

4 – Way of payment.

Payment will be made in advance by credit card.

5 – Conflicts resolution

To solve any discrepancies or disputes it may occur during the commercial relationship, both parties will be submitted to arbitration of the Tribunal Arbitral of Valencia and its laws. Both parties undertake to comply the arbitration judgement that is given. Moreover, according to what is established in the European Regulation 524/2013 art.14.1: the European Commission provide an online platform as an alternative option to solve conflicts. It is available in the next link: //ec.europa.eu/consumers/odr

6 – Warranties

EMBALPACK LEVANTE SL guarantees the quality of its products during a period of two years since the product delivery. In those cases that the use of the guarantee is justified, the buyer will have the right to have the product repaired, substituted or to obtain a price reduction. The guarantee does not include the damages occurred for negligence, inappropriate use, improper handling or tampering, or expositions to weather agents. To make use of the warranty, please contact us by email:info@embalpacklevante.com.

7 – Protection of personal data

According to what is established in the GENERAL SALES CONDITIONS, our sales are exclusively directed to companies or professionals. The client expresses that in any relationship with EMBALPACK LEVANTE SL, the provided personal data subjected to processing are only to establish a contact between both parties in accord with the business or professional activity between both parties. EMBALPACK LEVANTE SL is the holder and manager of this web and it complies with current regulations of personal data protection. Specially with the European Regulation (UE) 2016/679 and the Council of 27 April 2016 regarding the protection of personal information of individuals and free circulation of this information, repealing Directive 95/46/CE (General Regulation of Personal Data Protection) and with the Law 34/2002, 11 July, for the Information Society and Electronic Commerce Services (LSSIC).
EMBALPACK LEVANTE SL, with address in C/Ribera Baixa, 12 – Pol. Ind. Favara 46614 Favara
Spain and with VAT number ESB97185649, is the company responsible of collecting and processing your personal data according to the services provided through this web.

8 – Court jurisdiction

These general sales conditions are governed by the Spanish laws and jurisdictions. To solve any con conflicts or disputes, both parties are submitted, renouncing to any other judicial court, to the courts and tribunals of Valencia (Spain).